Website Terms of Use

About us and this website

This website is operated by FitzPro Cleaning Limited, company number 17531274, registered in England and Wales. Our contact email is office@fitzprocleaning.co.uk.

Registered office: 37 Cyprus Road, Portsmouth, England, PO2 7QA.

The website describes our cleaning services and invites enquiries. Coverage and availability are confirmed for each job. An enquiry does not create a cleaning contract or reserve a start date. Any service is subject to an agreed quotation and applicable service terms.

Using the website

You may use the website to learn about our services, contact us and retain reasonable copies of information for considering those services. Please use it lawfully and do not attempt to gain unauthorised access, introduce harmful code, interfere with availability or misuse contact information.

We may update or withdraw content and features. We aim to keep information accurate and useful, but descriptions are general and must be read alongside the confirmed scope for your premises. Please contact us if information appears incorrect.

Content and images

Website text, branding, graphics and other materials are owned by us or used with permission, except where otherwise indicated. You must not reproduce them commercially or present them as your own without appropriate permission. Nothing in these terms limits rights that the law gives you.

Unless expressly identified as our own work, photographs are representative illustrations of premises or cleaning activities. They are not evidence of a FitzPro customer relationship, an endorsement or a completed project. References to our founder's experience describe her individual experience, not the trading history of this new company.

Links and enquiries

External links are provided for convenience. We do not control the content or practices of other websites and a link does not necessarily imply endorsement.

Please provide accurate information when enquiring and only share information you are entitled to provide. Do not send passwords, access codes or unnecessary sensitive information through a routine enquiry. Our Privacy Policy explains how we use personal information.

Responsibility

We take reasonable care with the website, but do not promise uninterrupted access or that it will always be error-free. You should maintain appropriate security on your own device.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or rights that cannot lawfully be excluded or limited. Any liability connected with cleaning services is addressed in the relevant service agreement and applicable law.

Changes and governing law

The version on the website applies to your use of the website at that time. Updating these website terms does not change an existing cleaning contract.

These terms are governed by the law of England and Wales. For business users, the courts of England and Wales have jurisdiction. Consumers retain any mandatory protections and rights to bring proceedings in another court that applicable law provides.

If you have a question or concern about the website, contact office@fitzprocleaning.co.uk.